Returns & Exchanges

At Rowan, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as our aesthetic.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Your Return

  Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund to the original payment method or issue store credit within 5-10 business days.